Once your home improvement project has been completed, your relationship with West Yorkshire Windows doesn’t end there. Our aftercare team will look after you and your products for years to come. It’s all part of the service.
CARE & CONTACT
At West Yorkshire Windows all telephone calls are received by our dedicated receptionists and forwarded to the appropriate office or department dependent on your needs. We do not employ call centres or multiple choice phone systems, and you will be able to speak to a real member of staff quickly and without hassle.
At our head office in Wakefield we have our own dedicated service staff. Should you have any problems with any of your products you can easily speak to an experienced service engineer who will be more than happy to help you. If the matter cannot be resolved over the phone, we will arrange a free service call to your home at a time that is convenient to you, in order to assess and rectify any issues.
GOOD CLEAN FUN
It’s important to regularly clean and maintain your products. Doing so not only ensures they look their best, but it also helps keep them in good working order.
To help, we have created several guides that cover the best practices for caring for your products – just check out our ‘Helpful Guides’ section for more information.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.
Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. West Yorkshire Windows Limited of Unit 8, Headway Business Park, Denby Dale Road, Wakefield, WF2 7AZ (Registered No. 179999) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).
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