We keep a close eye on our competitors to ensure we always offer great quality at fair prices, supported by excellent service and, as a result, we believe we provide value that’s unrivalled in the market.
We’re so confident of the value of our products that we are offer a ‘Price Promise‘. Find the same quality product and service commitment for less, within our service area, within 7 days and we’ll REFUND the difference. The like for like quotation must be for a product that we are able to supply and must be of the same size, same design and same quality and same service offering.
Simply let us know the competitor’s name and product details (accompanied with a copy of the original quotation you have received) – we’ll then verify whether the price and the competitor’s service offering are the same as ours, we’ll beat the price or refund the difference as appropriate.
West Yorkshire Windows staff are all highly trained to offer impartial, expert advice on all our products. Our service doesn’t end with your purchase – we provide excellent aftersales and a great choice of expert services to help you, from delivery to installation.
What is my local area?
We define our local area as a thirty-mile radius from our showrooms, details of the exact area this covers are available from our Head Office at Wakefield, West Yorkshire.
What if a competitor is offering products either at a discounted price or with a free item?
We will match the total price for the bundle of products if the price of the bundle is publicly available to all customers and the products in the competitor’s bundle are identical to products we sell, including any free items.
Notification of lower prices must be received within 7 days of signing West Yorkshire Windows contract. Claims must be received in writing and addressed to our Head Office in Wakefield. Original copy of the competing offer and specification of the competing conservatory, orangery, window and door product must be enclosed with the claim. Only one claim per customer per order. West Yorkshire Windows decision on whether a competitor’s product matches the features offered by us is final.
Our friendly team will be pleased to help with any questions you may have.
© 2020 West Yorkshire Windows Limited.
Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. West Yorkshire Windows Limited of Unit 8, Headway Business Park, Denby Dale Road, Wakefield, WF2 7AZ (Registered No. 179999) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).