FREQUENTLY ASKED QUESTIONS

We can guide you through each answer to all your living space queries. If you can’t find an answer below, speak to a West Yorkshire Windows advisor today.
What's the difference between a conservatory, orangery and an extension?

This is one of our most commonly asked questions and it never fails to confuse our consumers, which is understandable due to how the differences between the three have been blurred in more recent times. Typically, a conservatory is considered to be made from glass mostly, with a glass roof and walls, offering a beautiful view of the outdoors. But there is always the option of adding a tiled roof to your conservatory to guarantee a pleasant temperature inside, with dwarf walls for extra insulation.

On the other hand, an orangery has more brickwork or aluminium pillars to provide enhanced privacy and warmth. This often creates a deluxe feel. More often than not, orangeries feature a pelmet around the roof of the structure. But when it comes to the roof style of your orangery, there is nothing stopping you. You can choose from many options, including a glass lantern or solid tiled roof.

Modern Orangery

As for home extensions, they are designed to fit in with the look of your home. They often have a solid feel with more brickwork and commonly feature a solid tiled roof, however nowadays more and more homeowners are opting for hybrid roofs, which combine a solid structure with full length glass panels and Velux windows. Home extensions are a natural extension to your property and have great year-round useability.

Don’t feel too restricted by the traditional definitions of our three living spaces. At West Yorkshire Windows, we can create something completely bespoke for you and your home.

Tiled Roof Orangery Extension Internal Detail
I can’t decide between a tiled roof and a glass roof. Which should I go for?

This is dependent on many factors. You should consider the function of your space, the position and direction it faces, and your budget. If you are hoping to highlight a stunning garden view with natural light in abundance, you should consider solar control glazing. With modern advancements, solar control glazing is able to maintain a pleasant temperature in your living space.

However, a solid tiled roof is a great option for a true year-round extension. You can even add full length glass panels or Velux windows to incorporate plenty of glass into your living space.

Please don’t hesitate to ask a West Yorkshire Windows advisor about what would work best for your specific requirements.

Tiled Roof Conservatory

MORE COMMON QUESTIONS

Our helpful team is always ready and willing to answer your questions. Read on for our most commonly asked questions.

Will my living space stay at a comfortable temperature in both summer and winter?

We have designed our living spaces to be used all year long, so you don’t have to worry about being too hot in summer and too cold in winter. Modern technology has made vast improvements to solar control glazing so it can maintain a comfortable temperature inside. However, if you are particularly concerned about a year-round living space, a tiled roof may make the most sense.

Do you manufacture your roofs?

Yes, we do. West Yorkshire Windows is part of the Conservatory Outlet Group of companies. As ambassadors of the Conservatory Outlet brand – West Yorkshire Windows has demonstrated an unrivalled commitment to quality, innovation, and customer satisfaction.

In return Conservatory Outlet provides West Yorkshire Windows with the most revolutionary and sought after home improvement products currently available, which are produced to the highest industry standards.

Can I choose different roof tiles to match my home?

Yes, of course. There is no shortage of roofing systems at West Yorkshire Windows, from traditional cottage designs to modern, sleek coverings. We have four of them in total and they each come in a stylish colour to suit your home surroundings. We can also match the roof styles to your existing home if wanted. Talk to a West Yorkshire Windows advisor for more information

I want to know more about energy rated windows. What does 'A' rated windows mean?

The BFRC Rating Scheme defines A rated windows as the most energy efficient windows in the UK. As the UK’s national system for grading the efficiency of windows, this rating is recognised within the Building Regulations to demonstrate the replacement windows’ compliance.

The A-E rating is comparable to the same rating used on white goods (fridges, washing machines and freezers etc).

You should take note of this rating to guarantee high energy efficiency of your chosen windows.

What is special about solar control glazing?

Solar control glazing consists of a clever coating which restricts the amount of unwarranted heat being transmitted into your living space and minimises internal heat from escaping. At West Yorkshire Windows, you’ll find a variety of tinted options for different levels of light transmission and heat retention to fit in with your requirements. An advisor will be happy to discuss this with you.

Will you be able to match my existing bricks?

A member of our building team will get in contact with several local brick merchants to try and source a brick or stone that matches the bricks or stones your home is constructed from. They will do everything possible to find a strong match, but you need to be aware that there will be weathering differences between new and existing bricks. If our closest matching brick doesn’t satisfy you, we can tint the brickwork to help make it match, but this will incur an additional charge.

Will I need to obtain Building Regulations Approval?

There is a chance your new extension may need building regulations approval. All extensions are subject to current Building Regulations, with some needing building regulations approval ahead of being constructed. However, some classes of new buildings and extensions are exempt from building regulations approval.

One of our surveyors will be able to clarify the situation with your extension and West Yorkshire Windows will provide the relevant support when it’s required.

We are well used to reaching out to local authorities in the event of planning permission and / or building regulations approval being needed. Often, we find that our extensions comply with the rules and planning permission isn’t required.

Do I need planning permission?

When your extension falls under Permitted Development Rights, you do not have to apply for planning permission, so long as these conditions are satisfied:

  • The ground area covered by the extension and any other buildings within the boundary of the property, excluding the original house, is not more than half the total area of the property.
  • Any part of the extension is not higher than the highest part of the roof of the existing house.
  • The eaves of the extension are not higher than the eaves of the existing house.
  • Any part of the extension does not extend beyond any wall facing a road if it forms the principal or side elevation of the original house.
  • The eaves are no more than 3 metres in height if any part of the extension is within 2 metres of the property boundary.
  • The materials used in exterior work, except in the case of a conservatory, are of similar appearance to the existing house.
  • An upper floor window on a side elevation within 15 metres of a boundary with another house is obscure glazed; and is non – opening unless the parts which can be opened are more than 1.7 metres above the floor of the room in which the window is installed.
  • A side extension does not exceed 4 metres in height or be wider than half the width of the original house.
  • In a single storey extension
    • the extension does not extend beyond the rear wall of the original house by more than 4 metres for a detached house or 3 metres for any other type of house;
    • the height of the extension does not exceed 4 metres;
    • no part of the extension is within 3.5 metres of any property boundary with a road opposite the rear wall of the house.
  • In an extension with more than one storey
    • the extension does not extend beyond the rear wall of the original house by more than 3 metres;
    • no part of the extension is within 7 metres of the property boundary opposite the rear wall of the house;
    • the roof pitch of the enlargement is as far as practicable the same as that of the original house.
  • If you live in a house within a conservation area, World Heritage Site, area of outstanding natural beauty or National Park-
    • no part of the exterior of the house is clad with stone, artificial stone, pebbledash, render, timber, plastic or tiles;
    • the extension is not more than 1 storey or 4 metres in height;
    • no part of the extension extends beyond a principal or side elevation of the original house

How long will it take you to install my living space?

This can vary depending on planning requirements and the difficulty of the living space project. We will be able to give you a more accurate timeline after speaking with you. A West Yorkshire Windows advisor can also provide you with a copy of our ‘What happens next’ guide for more information on timeframes.

What is a test dig?

A test dig is important to ensure local ground conditions are able to withstand a traditional concrete base and foundation, before starting on the installation. If the ground is not suitable, we can recommend other foundations, such as a concrete raft.

What is a cavity tray?

A cavity tray is crucial because it prevents moisture that penetrates the outer wall from showing up in your new living space. It is a series of damp proof courses that bridge a wall cavity to ensure moisture is directed to the external face of a wall.

Do you offer finance to help me pay for for my new living space?

Yes. To make life easy for you, West Yorkshire Windows can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local West Yorkshire Windows Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with West Yorkshire Windows. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY IN 12 MONTHS This option allows you a 12 month payment holiday from the date of completion.
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£4,000.00
5% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
60 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
24 Monthly Payments
£78.42
Total Amount Payable
£4,804.20
£
Deposit
£
Pay within 12 months + £29 exit fee
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you a 12 month payment holiday from the date of completion. Pay £99 deposit when you order, and as long as you pay the outstanding balance in full before 12 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 11.9% APR Representative. *Deferred for 12 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£4,000.00
10% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
132 Months*
Rate of Interest
7.8% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£60.29
Total Amount Payable
£7,3333.80
Settlement Fee
£29.00

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