FREQUENTLY ASKED QUESTIONS

Don’t get overwhelmed with everything window related. We can advise you on the topics you are feeling unsure about.
You can speak to West Yorkshire Windows’ helpful advisors to get all the answers you need.

A casement is the part of a window that opens and closes. For standard windows (also known as lipped windows), the casements sit above the window frame.

However, flush casement windows are becoming more popular. The casements on these windows are level with the window frame, which creates a sleeker look. You will be able to notice the variations between the two windows when they are displayed next to each other. Visit our showrooms to get a clear idea.

Oak Envisage Flush Windows
Should I decide Double Glazed or Triple Glazed Windows?

Despite being in existence for years, modern white UPVC windows fail to show their age as they remain one of Yorkshire’s most popular windows available. Each of our double glazed windows comes fitted with a thermally-efficient UPVC frame and two panes of energy efficient glass so comfort is assured, whatever the weather. Those looking for the biggest possible reduction in their energy bills can choose from our very latest triple glazed windows available in a choice of modern colours.

As its name suggests triple glazing comprises three panes of glass that make up the complete sealed unit. Triple glazed windows and doors look all but identical to those which are double glazed and they offer the same fantastic benefits but, crucially, triple glazing provides a greater level of energy efficiency. The extra pane of glass used in triple glazing creates a second insulating cavity which also helps to further reduce draughts and cold spots in homes that are subject to particular extreme and cold weather conditions.

Windows Guarantee

MORE COMMON QUESTIONS

You can speak to West Yorkshire Windows’ helpful advisors to get all the answers you need. You may also find some insightful information from our common questions below.

Is there a difference between PVC Windows, PVCu Windows & UPVC Windows

There is actually no difference between the three terms. In fact, the correct term is PVC-U.

The name changed from UPVC to PCVU in the late 1980’s, which coincided with our European neighbours. In European languages they mostly write the noun (PVC) first before the adjective (U).

PVC is an abbreviation of Poly Vinyl Chloride and U is an abbreviation of Un-plasticised. Poly Vinyl Chloride is used for many products, including bags, shoes and faux leather, which is why we are often familiar with the term PVC.

Interestingly, we cannot use pure PVC-U for windows and doors. Instead, a tiny amount of additives are added. This ensures the PVC-U can offer longevity and weather resistance, which is important when going up against the temperamental British weather! The additives also give the windows and doors a white colour.

What colours do your replacement windows and doors come in?

You will be spoilt for choice with the amount of colour possibilities we supply for our replacement windows and doors!

At West Yorkshire Windows, we really do cater for every kind of customer. We have white, cream and other neutrals you would expect to find, but you will also find contemporary shades of grey, green and black.

There are also many stunning options of wood grain finishes for your windows. There is the elegant Rosewood and statement colours such as Steel Blue and Chartwell Green.

If you can’t decide between two colours, why not choose one colour for the internal window and one for the external?

What do 'A' rated windows mean when talking about energy rated windows?

Many homeowners want their windows to be labelled as ‘eco-friendly’ so they’re not built to the detriment of the planet. Windows Energy Ratings (WERs) developed a traffic light system to help consumers figure out if this is the case, using a scale of A+-G.

An A or A+ rating exceeds the energy efficient standards demanded by The British Fenestration Ratings Council (BFRC) as all new and replacement windows need a rating of C or above.

Not only will A and A+ rated windows keep your house warm, you can look forward to a quieter home too thanks to how the window is engineered and its chambered frames and refined compression seals.

Don’t hesitate to ask your West Yorkshire Windows advisor for further information on this important topic.

What does U-Value mean?

A U-Value gives indication of how good your window is at preventing internal heat from escaping your home. The value is measured in Watts per square metre, or W/m2 K. The lower the U-Value number, the better the window is at retaining heat inside the home.

Every new or replacement window must have a U Value of 1.6 W/m2 K at least. Our West Yorkshire Windows advisors will be more than happy to explain this to you further.

Can you explain what Secured by Design means?

Secured by Design (SBD) is a police endorsed security initiative, which has the aim of heightening security of buildings and their surroundings.

Referred to as the Police Preferred Specification, Secured by Design’s product-based certification has created a standard for every security product, including doors, locks and hinges as they have a significant role in preventing crime.

We are happy to tell you that our sister manufacturing company, Conservatory Outlet, is a member of SBD. Therefore, a number of our products have been tested to ensure they meet the requirements of this standard. Ask a West Yorkshire Windows advisor for more information if you are concerned about the security of your windows.

Do you manufacture your windows?

Yes. In order to meet the needs of our customers in West Yorkshire and South Yorkshire – West Yorkshire Windows’ products are manufactured by our Conservatory Outlet fabricator – operating from a manufacturing facility with the latest technological machinery in Wakefield, West Yorkshire.

Our extensive range of products uses the most advanced materials on the market – ensuring the perfect consistency of quality, colour, and finish throughout every product range. In fact, with a large capacity, modern delivery fleets and Conservatory Outlet’s commitment to offering short lead times enables West Yorkshire Windows to supply the products, when our customers need them – and with impressive speed, efficiency, and quality.

Is West Yorkshire Windows a registered member of FENSA?

Yes, we are proud to be a member of FENSA (Fenestration Self-Assessment Scheme). Set up by the Glass and Glazing Federation with government endorsement, it was created in response to the current Building Regulations for England and Wales.

It is important that consumers observe thermal performance standards and obtain a certificate to prove this.

Companies that are members of FENSA are able to self-certify that they comply with Building Regulations, instead of being required to get a certificate of compliance from FENSA or the Local Authority Building Control.

What will the price be to replace my windows and doors?

Unfortunately, it is impossible to give you an estimation of the cost to replace your windows and doors without discussing your requirements first.

Our windows and doors are made to measure, specifically for you and your required measurements. There are countless options of styles, colours and performance benefits to choose from. We will need to walk you through the many possibilities before giving you a precise price.

Request a free design appointment to take place in your home or on Zoom to discuss everything.

Input your details into our contact form ‘Appointment Booking Form‘ and we will be in touch to organise a time that works for you.

How long will an appointment with your designer last?

For the first appointment, we recommend it to be at least an hour. During this time slot, a West Yorkshire Windows designer will have plenty of time to grasp your vision, make a note of all your measurements and guide you through our many possibilities.

How long will it take to install my new windows and doors?

Each job is unique, so it isn’t easy to give an accurate time frame. It will depend on many factors, such as the number of installations and the intricacy of the task. However, to give you a rough idea, an entire house of windows can take around 3-4 days. Speak to a West Yorkshire Windows advisor for a more specific idea of timings.

Can you provide finance to help me pay for windows and doors?

Yes, we can. To make life easy for you, West Yorkshire Windows can arrange a variety of convenient easy payment finance options, from as little as 8.9% APR (subject to status). Making an application is simple and we promise you a quick decision. Many of our finance options allow you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or even 180 months if you are spending over a certain amount.

What is the next step after our finance is approved?

If you are obtaining finance through one of our offers, the company will let us both know so you can wait for us to contact you. However, if you are organising your own finance, please call us as soon as you are approved.

What do I do if finance is refused?

There are a few possible reasons that you may have been turned down. It could even be because you have moved house many times over the last few years. For reasons like this, we will try to help. It often makes sense to try a different provider and it can help if they are familiar with you.

I’ve applied for finance with West Yorkshire Windows. How long will approval take?

Everything can be sorted out with you in the comfort of your home or at your local West Yorkshire Windows showroom, in Doncaster or Wakefield – and you should get an answer to your application within 24 hours so you can enjoy whatever you’ve set your heart on right away. However, it can sometimes take longer so please don’t worry!

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OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY IN 12 MONTHS This option allows you a 12 month payment holiday from the date of completion.
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£4,000.00
5% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
60 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
24 Monthly Payments
£78.42
Total Amount Payable
£4,804.20
£
Deposit
£
Pay within 12 months + £29 exit fee
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you a 12 month payment holiday from the date of completion. Pay £99 deposit when you order, and as long as you pay the outstanding balance in full before 12 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 11.9% APR Representative. *Deferred for 12 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£4,000.00
10% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
132 Months*
Rate of Interest
7.8% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£60.29
Total Amount Payable
£7,3333.80
Settlement Fee
£29.00

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Want to speak with an Advisor? Give us a call on 01924 881920

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