CUSTOMER REVIEWS

We pride ourselves on our service and that shows as over 97% of customers would recommend us to their family and friends. Read first-hand reviews of people who’ve improved their homes with West Yorkshire Windows.
  • 16 Mar 2022
    We are completely satisfied with the way the work progressed from start to finish. All staff have been professional and during the work the men have cleared up after themselves.
    Jacqueline Utley
    Reviewed for
    Solid Roof
  • 09 Mar 2022
    Hi,  I would just like to say a big thank you to West Yorkshire windows for their excellent service in repairing our leaking conservatory roof. It was fitted by another company who have ceased trading but West Yorkshire windows maintenance men came well out of their area and deal with the leak in a professional and friendly manner. Many thanks once more. Kind Regards, Paul Johnson
    Paul Johnson
    Reviewed for
    Conservatory
  • 20 Feb 2022
    This is the second time I have used WYW, the first time to replace windows & doors and glass roof in my conservatory and this time to replace all my windows in the house. Everything has gone well and so far I am very pleased with the results. The three guys worked really hard and really well. Would use WYW again.
    Diane Tutty
    Reviewed for
    Windows
  • 26 Jan 2022
    Fabulous! Love them
    Judith Kildunne
    Reviewed for
    Doors
  • 22 Dec 2021
    The installation was carried out in a professional and competent manner. All the staff who we had dealings with were very customer focused, polite and totally in tune with the customer. The installation took a long while to complete, due to some delivery challenges, but I would not hesitate to recommend WYW to anyone seeking to have windows or a conservatory installed. All the installation team were brilliant, including the outside contractors, such as the electrician, plasterer etc.
    K Beagley
    Reviewed for
    ConservatorySolid Roof
  • 25 Oct 2021
    We have recently had our extension completed and we are absolutely delighted with the result. From the first meeting we were helped with ideas and advice for the design and what we ended up with was beyond anything that we thought was an option. The build in total took just over 6 weeks from start to finish. This was with certain building supplies being in short supply and having sometimes to wait for deliveries and also right in the middle of the 'pingdemic'. We were kept informed every step of the way. All the teams who worked on the project were really professional, they had worked for WYW for a long time and all had really high standards. Everything was tidied away and cleaned down after each visit. We were able to discuss any queries we had in real time and any inevitable problems that arose were dealt with quickly and effectively. We couldn't be happier with the build and the way everything was managed during what was a difficult time for staff and supplies. We would recommend WYW without hesitation.
    Gabrielle King
    Reviewed for
    Orangery
  • 10 Aug 2021
    Glazing panel in our bi-fold doors replaced by Mark today. Very efficient, knowledgeable and courteous engineer who really cares about his customers. Fantastic advert for the business, i hope they appreciate him!
    Andy Douglass
    Reviewed for
    Doors
  • 16 Jul 2021
    We live in a conservation area and we needed windows that would match the style of our early Victorian property and that would meet all of the Council's planning requirements. The windows and doors supplied are excellent and the installation was first class. Highly recommended.
    Dr & Mrs Williams
    Reviewed for
    DoorsWindows
  • 09 Jul 2021
    From the first discussion regarding a quote for replacement roof and windows, to the final product I have been impressed. There were no pushy salesmen, everything agreed and arranged over a period of time.  All the tradesmen were polite, extremely good at their job and cleaned up well at the end of the day. When I did have niggles or queries they were explained and/or sorted. The final fitter was extremely helpful. Very impressed with his help, advice and work.  The windows and doors are excellent quality and the new roof has made a massive difference. I would certainly recommend this company…
    Elaine Sutcliffe
    Reviewed for
    DoorsSolid RoofWindows
  • 05 May 2021
    Lynn in Customer Services advised me to send an email with photographs. Dawn arranged for an engineer to visit the following day. Alan came at 07.30, the first job of the day, and sorted the problem. He also reassured me that the problem was not serious. Excellent service all round
    Jeanette Douglas
    Reviewed for
    Conservatory
  • 29 Apr 2021
    Following a couple of issues with our extension, Neil came and re-engineered both the guttering and lead flashing. He came when promised and sorted out the issues to our satisfaction. Things do go wrong sometimes, but the customer service was good and the issues sorted, so we remain happy customers. Thanks to the after care team and Neil!
    Ros Burnett
    Reviewed for
    Orangery
  • 25 Apr 2021
    This is the third time engaging West Yorkshire Windows. The prospect of replacing all the windows and doors at once was quite daunting so we asked West Yorkshire Windows to replace our back door when it started to stick. They did a great job then and shortly afterwards our patio door got stuck closed and West Yorkshire Windows replaced them too again doing a great job. So when we decided to get all the windows and front door replace, West Yorkshire Windows were the obvious choice. John and Steve did a great job and worked tirelessly across 4 days. They arrived promptly and talked us through what they were doing each day and listened to our requests bout the order of fitting the windows to keep disruption to a minimum. Our Postman has said it's like coming to a completely different house. The front door is much more modern looking and new windows are a delight. I have no hesitation in recommending West Yorkshire Windows.
    Eugene Gallagher
    Reviewed for
    DoorsWindows
  • 24 Mar 2021
    John and Steve fitted a door for me this morning. Absolutely delighted with their skill and professionalism. They were punctual, helpful and courteous. I was very impressed with the care they took to ensure a really good fitting. They cleared everything away and the door looks lovely. I have dealt with West Yorkshire Windows for ten years and have always been pleased with their products; their after sales service has always been excellent.
    Dolores Meade
    Reviewed for
    Doors
  • 11 Mar 2021
    Recent Installation of windows was a stress free process from getting a quote online, a thorough surveyor visit and then an efficient fitting. Good communication throughout from Rachael In the Installations team. We have used WYW before - for a door and conservatory and they were always happy to come back out to sort out any minor niggles , so I am confident that in the unlikely event that we have problems then they will be able to resolve them .
    Marcus Green
    Reviewed for
    Windows
  • 17 Feb 2021
    I have used WYW on many occasions and have always been very satisfied with their workmanship, customer service (both at head office and with the on site teams) attention to detail and price. I highly recommend them and would encourage anyone thinking of having work done to give them an opportunity. I would also like to particularly thank Mark and Emma for all their help and support over the duration of our build. From start to finish, they have been first class.
    Kevin McDonald
    Reviewed for
    Solid Roof
  • 10 Feb 2021
    Great service great products as always , Andy & Darren polite and professional, all round very pleased.
    P Butterworth
    Reviewed for
    Doors
  • 11 Jan 2021
    Fantastic job.
    Philip Lumb
    Reviewed for
    Windows
  • 22 Dec 2020
    Organised towards the end of the first lockdown via the Internet, and design finalised at the showroom once we were able. The project then started in August, the punctuality of all the workers was excellent and although a waste water pipe caused a bit of a hiccup, the whole project was completed in a timely manner. Could not fault the workmen, all friendly, polite and worked within the Covid guidelines. The Office based support was also brilliant. The completed extension is beautiful and the Gable end window is stunning. Extremely pleased with the whole experience and outcome.
    Iain Paul Atkinson
    Reviewed for
    Extension
  • 30 Nov 2020
    Great service all done in a day.
    Mr & Mrs Tony Wragg
    Reviewed for
    Windows
  • 30 Nov 2020
    Only issues I had related to the scaffolders, I have discussed this with West Yorkshire Windows.
    Jane Sarah Shackleton
    Reviewed for
    Windows
  • 23 Nov 2020
    Work excellent, Andy and Daz friendly and professional.
    Glenn Jones
    Reviewed for
    Doors
  • 13 Oct 2020
    Looks lovely and find we use it more than ever. From start to finish, workmen were fantastic, highly recommend.
    Mr Alan Clegg
    Reviewed for
    DoorsWindows
  • 13 Oct 2020
    Excellent work. Fitters, brilliant clean and tidy.
    Dorothy Hemingway
    Reviewed for
    DoorsWindows
  • 13 Oct 2020
    Excellent experience from start to finish
    Paul Butler
    Reviewed for
    DoorsWindows
  • 16 Sep 2020
    Very prompt, speedy and in the circumstances. Very clean.
    Andrew Peck
    Reviewed for
    DoorsWindows
  • 14 Sep 2020
    Very delighted with our product. Good workmanship.
    Sharon Ward
    Reviewed for
    DoorsWindows
  • 02 Sep 2020
    Very good throughout. When a fault emerged and door lock the response of 15mins was outstanding.
    John Lewis
    Reviewed for
    DoorsWindows
  • 02 Sep 2020
    Mr garry Rose
    Reviewed for
    DoorsWindows
  • 02 Sep 2020
    Very pleased with overall look stunning.
    Christine McHale
    Reviewed for
    DoorsWindows
  • 02 Sep 2020
    The initial salesman was excellent and created exactly what we wanted. The builders were also excellent. We did have some issues with work completed inside by other trades and this was delayed due to covid but was resolved by WYW.
    Damian Fenton
    Reviewed for
    DoorsWindows
  • 28 Aug 2020
    Fabulous service as per usual. I am a returning customer, so that speaks for itself. Would always recommend WYW. Highly satisfied.
    Michelle Casselli
    Reviewed for
    ConservatoryOrangery
  • 28 Aug 2020
    Excellent service from start to finish.
    Daniel Houchen
    Reviewed for
    DoorsWindows
  • 28 Aug 2020
    Mr Derek Howchen
    Reviewed for
    DoorsWindows
  • 31 Jul 2020
    A first class job done by a first class company.
    Brian Street
    Reviewed for
    DoorsWindows
  • 31 Jul 2020
    A first class job done by a first class company.
    Brian Street
    Reviewed for
    DoorsWindows
  • 24 Jul 2020
    Matthew Trowbridge
    Reviewed for
    DoorsWindows
  • 21 Jul 2020
    Great job under very difficult times.
    Paul Williams
    Reviewed for
    DoorsWindows
  • 21 Jul 2020
    First class.
    Alan Goreham
    Reviewed for
    DoorsWindows
  • 21 Jul 2020
    AG & EA Orchard
    Reviewed for
    ConservatoryOrangery
  • 15 Jul 2020
    Martin Burrell
    Reviewed for
    DoorsWindows
  • 15 Jul 2020
    Mr Dilip Chavda
    Reviewed for
    DoorsWindows
  • 18 Jun 2020
    Excellent job!
    Catherine Roebuck
    Reviewed for
    DoorsWindows
  • 18 Jun 2020
    Previously used West Yorkshire Windows for Conservatory, other windows and doors.
    Julie Jackson
    Reviewed for
    DoorsWindows
  • 10 Jun 2020
    Excellent service from start to finish. The initial consultant got all the details and was always available to talk at anytime. Love my new conservatory. First class workmanship.
    Thomas Molly
    Reviewed for
    DoorsWindows
  • 10 Jun 2020
    Sonia, my daughter has previously had her full house - new windows and door fitted by you. We were going to look around but Sonia recommended you. We were not disappointed.
    Mrs S Graystock
    Reviewed for
    DoorsWindows
  • 19 Mar 2020
    Professional and friendly from start to finish.
    Joanne Clark
    Reviewed for
    DoorsWindows
  • 16 Mar 2020
    Generally very happy with the finished result. Carl got the brief right and the fitters were excellent.
    Andrew James Rust
    Reviewed for
    DoorsWindows
  • 16 Mar 2020
    T E Peacock
    Reviewed for
    DoorsWindows
  • 16 Mar 2020
    Still worried about cement around bottom end bricks liable to crack and get loose.
    Mr Roy Blenkins
    Reviewed for
    DoorsWindows
  • 24 Feb 2020
    Excellent service from start to finish.
    Mrs Sharon Dutton
    Reviewed for
    DoorsWindows
  • 31 Jan 2020
    Great job, really pleased.
    Mr Kevin Soakell
    Reviewed for
    DoorsWindows
  • 29 Jan 2020
    Fantastic build from start to finish.
    Philip Lumb
    Reviewed for
    DoorsWindows
  • 29 Jan 2020
    Very pleased again with West Yorkshire Windows.
    Russell Brown
    Reviewed for
    DoorsWindows
  • 23 Jan 2020
    We were amazed how quickly the extension went up and how each contractor or workmen worked towards getting it completed in a short time. The whole process was stressless for us. The only problem for us was that the windows and doors don't appear to have been inspected for issues, either before fitting or, after. I reported a large scratch down a door glass and a crack in a window frame, which have now been replaced. I have since found another window scratch and a brown mark, between the sheets of glass on another glass panel. We haven't reported these as we didn't want to appear picky. Perhaps, if someone had done a final inspection and snagging list, this might have been avoided. Overall though, a great job.
    John Biggadike
    Reviewed for
    ConservatoryOrangery
  • 23 Jan 2020
    Excellent job from all trades.
    Joyce Young
    Reviewed for
    ConservatoryOrangery
  • 20 Jan 2020
    Our salesman Dave Garrard was fantastic from start to finish, very professional and this continued throughout the process. Thank you.
    Steven Parkinson
    Reviewed for
    DoorsWindows
  • 02 Jan 2020
    Good service.
    Chamkaur S Dhaliwal
    Reviewed for
    DoorsWindows
  • 02 Jan 2020
    Excellent service.
    Alec Birkbeck
    Reviewed for
    DoorsWindows
  • 02 Jan 2020
    Philip Butterworth
    Reviewed for
    DoorsWindows
  • 20 Dec 2019
    The fitting team were great. They worked extremely hard to get the job done in a day and we were delighted with the quality of their work. We'll definitely be getting quotes from West Yorkshire Windows for future work.
    Steve Hodkinson
    Reviewed for
    DoorsWindows
  • 11 Dec 2019
    Mr David Potter
    Reviewed for
    DoorsWindows
  • 03 Dec 2019
    Andrea Mary Peckett
    Reviewed for
    DoorsWindows
  • 16 Oct 2019
    Communication from WYW was the worst part:- I had a contract schedule but that was changed. I received an invoice for Building Regs which I shouldn't have. An Email from me was not replied to! The workmanship and end product was excellent, you just need to focus more on keeping the customer informed
    Paul Titman
    Reviewed for
    ConservatoryOrangery
  • 11 Oct 2019
    Amanda Baines
    Reviewed for
    ConservatoryOrangery
  • 09 Oct 2019
    Absolutely thrilled with my new conservatory. Top job done. Highly recommend.
    Elaine Tracey
    Reviewed for
    ConservatoryOrangery
  • 09 Oct 2019
    Beautiful door, expertly fitted.
    Rebecca Rowley-Smith
    Reviewed for
    DoorsWindows
  • 09 Oct 2019
    Paul Gillinson
    Reviewed for
    ConservatoryOrangery
  • 04 Oct 2019
    Excellent service, very well fitted and great quality windows.
    Steven Wright
    Reviewed for
    DoorsWindows
  • 25 Jun 2019
    The overall experience was excellent, the initial design consultancy with Eric Spinks was extremely professional which fully met our needs and requirements. The builder Neil Brunt was excellent, his attention to detail and workmanship was beyond our expectations, and the other tradesmen, Frame fitters,Plasterers, and Electricians all provided an excellent service. The follow up and snagging issues were carried out satisfactorily.
    David Shaw
    Reviewed for
    ConservatoryOrangery
  • 24 Jun 2019
    Mrs Andrea Birkett
    Reviewed for
    DoorsWindows
  • 24 Jun 2019
    Used West Yorkshire Windows a few times now. Good service and products. Would use again and recommend.
    Mrs C Mills
    Reviewed for
    DoorsWindows
  • 17 Jun 2019
    Absolutley delighted with our conservatory. The men were all helpful, professional and answered and questions. They also left everything clean and tidy.
    Gareth & Joanne Powell
    Reviewed for
    ConservatoryOrangery
  • 17 Jun 2019
    Although initial fit was incorrect, this was promptly rectified.
    Amanda Cameron
    Reviewed for
    DoorsWindows
  • 14 Jun 2019
    Jonathan Booth
    Reviewed for
    ConservatoryOrangery
  • 13 Jun 2019
    Absolutely brilliant, fromstart to finish. It's exactly what we hoped it would be.
    David Lancaster
    Reviewed for
    ConservatoryOrangery

REQUEST YOUR FREE QUOTE

Simply fill in your details for your free, no obligation quotation, and click “Get Quote”

Your details
What would you like a quote for?
Content Block
  • This field is for validation purposes and should be left unchanged.

Want to speak with an Advisor? Give us a call on 01924 881920

Our friendly team will be pleased to help with any questions you may have.